Dubai Civil Defense (DCD) announced plans to deploy the Avaya desktop video device at its headquarters and 15 other centers in the emirate to increase the speed and efficiency of emergency services.
Avaya Flare Experience is an industry-first family of next-generation, real-time enterprise video communications and collaboration products and services that delivers unique collaboration capabilities and an intuitive end-user experience across video, voice and text, said a statement from Avaya, a leading communications vendor.
With this, DCD has become the first government organization in the Middle East region to deploy Avaya Flare Experience.
"In times of emergency, it is critical to reach out to officials closest to ground-zero. Face-to-face interaction enabled by the Avaya Desktop Video Device will enhance control in crisis situations and eliminate unnecessary travel between centers for briefings and other updates," said Major General Rashid Al Matrooshi, Director of General Department of DCD.
"As DCD modernizes its communications approach to meet the safety and security needs of the emirate, the deployment of the Avaya Flare Experience is as strategic as it is crucial," he added.