“Our customers are excited about our new Paris facility, and with good reason. The new facility is three times larger than the original and offers faster service, easier facility access, and first-class customer areas,” said Brad Thress, Senior Vice President, Customer Service.
“With the combination of Beechcraft, Cessna and Hawker under Textron Aviation, and with the increased business aviation activity in Paris, we wanted a larger and more robust center there to match the other facilities across Europe. The feedback from customers has been very positive,” he added.
More than 200 customers and guests attended the grand opening event and toured the new 156,000-square-foot facility, including the 42,000-square-foot service bay, double the size of the service bay in the former Paris service center.
Cessna opened its first service center outside the U.S. at Le Bourget in 1997, and it quickly became one of the top facilities in the network. The new center is one of six company-owned Textron Aviation service centers in Europe. The Paris facility also offers a mobile service solution allowing customers to receive service at their aircraft’s location.
All six Textron Aviation European service centers hold European Aviation Safety Agency (EASA) certification as a Continuing Airworthiness Management Organization (CAMO).