Elcome International has invested in a significant expansion of its maritime service network with the opening of new facilities in Egypt, Sri Lanka and Singapore.
“We are aggressively growing our service and support footprint with Elcome factory-trained technicians and spare parts now available at more than 20 strategic ports from Suez to Singapore, as well as flyaway service on a global scale,” said Surjit Singh, Deputy General Manager - Customer Support of Elcome International.
“Elcome is now firmly established as the largest and best-equipped marine electronics and safety sales and support network in Asia, as well as the Middle East,” he added.
The three new offices are now fully operational, staffed and stocked with essential spares for ready access locally. They are authorized to perform class-approved radio surveys, VDR annual performance tests, shore-based maintenance for EPIRBs, and service and repairs for products from over 35 leading marine equipment manufacturers.
With the addition of the three new locations, Elcome is now performing more than 830 shipboard service calls per month, with a first-time fix rate of 96 percent.
The new Elcome facility in Egypt is strategically located inside Port Tawfik Free Zone by the southern entrance of the Suez Canal, ensuring rapid response times and eliminating custom delays for ships transiting the canal. The Singapore office provides a strategic presence for Elcome at one of the world’s most preferred international ports of call. As the country is emerging as the logistics hub in South Asia, the Sri Lanka office located inside the Port of Colombo plays a vital role in commercial and military projects.
In addition to the new service locations, Elcome International already has offices in United Arab Emirates, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and Yemen, as well as an associate company, Elcome Integrated Systems, in India.
Based in Dubai, Elcome International LLC is a diversified supplier of turnkey solutions for marine electronics, electrical and safety systems for the world maritime industry. Founded in 1969, Elcome is headquartered in a modern 100,000-sq. ft. facility in Dubai with offices in United Arab Emirates, Bahrain, Egypt, Kuwait, Oman, Qatar, Saudi Arabia, Sri Lanka, Singapore and Malaysia, as well as a subsidiary and associated companies in India.
The Elcome Group (including associated companies) has over 500 employees, including over 200 factory-trained engineers and technicians.
The company is certified to ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 by DnV. Elcome is the authorized sales and service representative for many of the world’s major manufacturers of marine products and systems, and manufactures its own line of type-approved marine electrical switchboards under the ELSYS brand name.
Elcome provides shipboard installation and service for navigation, communication, automation and safety systems, with 24/7 flyaway service. Elcome services over 800 vessels per month with a first-time fix rate of 96 percent. In addition, Elcome is the region’s largest supplier of nautical charts and publications, both print and digital, and operates an FTA-approved training center and bridge simulator in Dubai.